Your information
Plain-language summary. Draft for lawyer review.
Free letter builder: what you type stays in your browser. It is not sent to us. If you tick "Remember my answers," it is saved on your device only, and "Clear all" erases it. The letter has blank lines for your birth date and Social Security number, which you fill in yourself.
My Credit account (optional): if you make one, we save your name, email, mailing address, the possible errors you choose to keep, your letters and their dates, and any notes you send us. We do not save your credit reports, Social Security number, birth date, signature or ID photos. Your data is stored with our database provider (Supabase) and only you can see it; our owner can see counts and due dates to help you, not your letters. Use Download my data to get a copy, and Delete everything and my account to erase it all at once.
Credit tips emails (optional): if you sign up, we keep your email, your language and the page you signed up on, only to send you free credit tips about once a month. We never sell or share it. Every tips email will have an unsubscribe link, or you can ask us to remove you at any time.
Sign & print: if you type your birth date and Social Security number to print on a letter, they are used on your device only to make the PDF and are not sent to us. The PDF you download contains them: print it, then delete it, and don't share it.
Mail it for me (not open yet): when we mail a letter for you, the signed letter goes to our mailing company (PostGrid) to be printed and mailed. They keep a copy of mailed letters under their own rules. We will tell you how long before this opens.
AI report reader: before your report leaves your device, the page hides Social Security numbers and long account numbers (keeping the last 4 digits). The masked text is sent to our AI provider, Anthropic, only to review it, and only after you agree. We don't save it. Anthropic's handling of data sent to its service is covered by its own terms.
Done-for-you service (not open yet): will collect only what your disputes need, store it encrypted, keep it apart from our other businesses, and delete it on a set schedule. Details will be in your contract before you sign.
Visit counts: we use Cloudflare Web Analytics to count page visits. It uses no cookies and doesn't track you across other websites.
Ask AI chat: your questions are sent to our AI provider, Anthropic, to answer them. The chat is kept only in your browser tab, and we don't save it. Please don't type Social Security or account numbers.
We do not sell personal information.